Frequently asked questions (FAQs) about Hustle Mate

Accounting support for UK freelancers, side hustlers and sole traders

About Hustle Mate

  • Hustle Mate is an affordable membership club that supports freelancers, side hustlers and the self-employed with day-to-day money, bookkeeping and tax issues.

    For just £5 a month, members get direct access to a Chartered Accountant who is on hand to answer questions, alongside the monthly Hustle Mate resources.

  • Hustle Mate is designed for UK freelancers, side hustlers and sole traders who want self-employed tax help and bookkeeping support to help stay organised, compliant, and confident with money and tax.

  • Hustle Mate isn’t an accounting service, and we don’t manage your financial records. It’s a support hub run by a Chartered Accountant to help you understand how to run your business smarter, not do the work for you.

  • Hustle Mate is run by Chris, a Chartered Accountant with extensive experience supporting freelancers and small businesses. You will see Chris answering questions in the community and shaping each month’s resources.

  • Hustle Mate was created to provide accessible, expert support to side hustlers, freelancers and sole traders without the big accountancy price tag.

Membership and billing

  • Hustle Mate membership is just £5 per month — that’s it. No hidden fees, no upsells, no surprises.

  • Hustle Mate is completely flexible — there is no contract or minimum term and you can cancel any time. Stay for as long as it’s useful to you. You can cancel easily through your member account or by emailing chris@hustlemate.co.uk, whichever’s easiest. Once cancelled, you’ll keep access until the end of your current billing period.

  • You can rejoin anytime! Your new Hustle Mate membership will start as soon as you sign up again.

  • We accept all major debit and credit cards via our secure payment system. All payments are processed securely, and we’ll never share your personal data.

  • You can manage your billing and contact details in your member account. If you need help, email chris@hustlemate.co.uk

  • No problem, you can cancel any time and you won’t be charged again. No questions asked. If you joined by mistake, contact chris@hustlemate.co.uk and we will do our best to help.

Getting started

  • When you join Hustle Mate you’ll be asked to create an account, before entering your payment details to complete the sign up process. Once you join, you’ll get instant access to the members’ area and a welcome email with links to your resources and the Facebook community.

  • No. We’ll send you a monthly email that walks you through that month’s Hustle Mate resources. You can also catch up any time in the members’ area.

  • It’s not a problem if you don’t use Facebook. You’ll receive the monthly Hustle Mate email and access to all resources in the member’s area. You can also submit questions by email to chris@hustlemate.co.uk

  • Every month, Hustle Mate members receive exclusive resources straight to their inbox — including templates, checklists, guides, and expert insights to help you manage your business, understand tax, and stay on top of your finances.

    You’ll also get access to the private Facebook community where you can ask questions directly to a Chartered Accountant and connect with other self-employed people.

  • In the Hustle Mate member’s area you’ll find UK bookkeeping and tax tools like tax calculators, cash flow templates, expense trackers, invoicing checklists and tax deadline reminders to help freelancers stay compliant and confident with HMRC.

    All Hustle Mate resources are designed for UK self-employed individuals, side hustlers and creative business owners.

  • Yes — Hustle Mate supports both sole traders and limited company directors. Most resources are written with both in mind, with clear explanations where the rules differ. Whether you trade under your own name or through a company, you’ll find practical guidance to help you stay compliant and in control.

  • Yes. Hustle Mate resources focus on the most common needs for UK sole traders and small limited companies, including VAT basics, digital record keeping and key deadlines.

  • Yes. Hustle Mate resources are regularly updated for HMRC and UK tax rule changes, so you always have accurate, current information for your business.

  • Absolutely! Many new resources come from member requests. Tell us what would help and we will prioritise the most popular ideas.

Tax, accountancy & bookkeeping resources from Hustle Mate

Advice and community for side hustlers, freelancers and the self-employed

  • Hustle Mate members can ask questions in the private Facebook community and receive tailored guidance from a Chartered Accountant. For more complex or one-to-one help, we’ll always point you in the right direction.

  • We can give practical, personalised guidance in the Hustle Mate community, but we do not provide regulated financial advice or file taxes on your behalf. For complex cases we will point you to the right professional support.

  • There’s no limit — you can post questions anytime in the community, and the Chartered Accountant will respond as soon as possible.

  • Most questions receive a reply within 1 to 2 working days. At busy times we will let you know if it may take longer.

  • Be respectful, keep things confidential, and avoid sharing sensitive data. We remove spam and anything that puts members at risk.

Still have a question? No problem — just drop Chris a message at chris@hustlemate.co.uk