Privacy Policy

Last updated: 2 September 2025

Hustle Mate (“we,” “us,” or “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website www.hustlemate.co.uk and related services.

1. Who we are

Hustle Mate is a UK-based business providing resources, templates, and community support for self-employed individuals.

  • Business Name: Hustle Mate Ltd

  • Contact Email: chris@hustlemate.co.uk

  • Registered Address: Beech Grove, Cowick Road, East Yorkshire, DN14 9JE

We are the data controller of the personal data we collect.

2. What information we collect

We may collect and process the following types of information:

  • Identity and Contact Data – name, email address, postal address, phone number.

  • Account Data – login details if you create a member account.

  • Payment Data – payment details processed securely via third-party providers (e.g. Stripe, PayPal). We do not store full card details.

  • Usage Data – information about how you use our site, products, and services.

  • Technical Data – IP address, browser type, operating system, cookies.

3. How we use your information

We use your information for the following purposes:

  • To provide access to our resources and community.

  • To process subscriptions and payments.

  • To manage your account and provide customer support.

  • To send you updates, newsletters, or marketing communications (with your consent).

  • To improve our website, services, and user experience.

  • To comply with legal and regulatory obligations.

4. Legal basis for processing

We process your personal data under one or more of the following legal bases:

  • Contract – where processing is necessary to deliver the services you have requested.

  • Consent – where you have agreed to receive marketing communications.

  • Legal obligation – where we must comply with the law (e.g. tax purposes).

  • Legitimate interests – for running our business, improving services, and preventing fraud.

5. How we share your information

We may share your personal data with:

  • Service providers such as Squarespace (website hosting), and email marketing tools.

  • Regulators and authorities, if legally required.

We do not sell or rent your personal data to third parties.

6. International transfers

If we transfer your data outside the UK (e.g. to US-based service providers such as Google or Facebook), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

7. Data retention

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy. For example:

  • Subscription records: 6 years (for tax/accounting).

  • Marketing data: until you unsubscribe.

8. Your rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Correct inaccurate or incomplete data.

  • Request erasure of your data (“right to be forgotten”).

  • Restrict processing of your data.

  • Object to processing (including marketing).

  • Request data portability.

  • Withdraw consent at any time (where processing is based on consent).

To exercise these rights, contact us at chris@hustlemate.co.uk.

9. Cookies

Our website uses cookies. These include:

  • Strictly necessary cookies – essential for site operation (e.g. session, payment).

  • Analytical/performance cookies – to improve site usage (e.g. Google Analytics).

  • Functional cookies – to remember preferences.

  • Targeting/advertising cookies – to deliver personalised ads (e.g. Facebook Pixel).

You can manage cookies through your browser settings or via our cookie consent tool. For more details, see our Cookie Policy.

10. Security

We take appropriate measures to protect your personal data from loss, misuse, or unauthorised access.

11. Third-party links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact us

If you have any questions, please contact:

  • Email: chris@hustlemate.co.uk

  • Address: Beech Grove, Cowick Road, East Yorkshire, DN14 9JE

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.